Customer Support
How can we help?
Search our knowledge base for quick answers regarding your account, billing, and licensing.
Billing & Payments
Invoices, upgrades, and refunds
Account Access
Passwords, emails, and login
Licensing
Commercial rights and usage
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Billing & Subscriptions
How do I cancel my subscription?
You can cancel your subscription at any time to prevent future charges. Go to your Account Dashboard, click on the Subscriptions tab, and select “Cancel”. You will continue to have access to your plan until the current billing cycle ends.
What is your refund policy?
Due to the digital nature of our source code (“copy-paste” assets), all sales are final. We do not offer refunds once you have accessed or downloaded the code. Please review our Terms of Service for full details.
Where can I find my invoices?
All receipts and tax invoices are automatically generated after purchase. You can download them as PDFs from the Orders section within your Account Dashboard.
Commercial Licensing
Can I use components for client projects?
Yes! If you are on the Pro or Elite subscription tier, or have purchased a component individually, you are granted a Commercial License. You can use our code in an unlimited number of client websites and commercial SaaS projects.
Can I sell the code as a template on ThemeForest?
Yes, but with strict conditions. You cannot simply bundle our UI blocks and sell them as a standalone “UI Kit”. The components must be integrated into a larger, functional project (like a full WordPress theme or React Admin Dashboard). Please read our License Agreement.
Account Access
I forgot my password, how do I reset it?
Go to the Lost Password page and enter your registered email address. We will send you a secure link to reset your password immediately.
Still need human assistance?
If you couldn’t find the answer in our Help Center, our engineering and support team is ready to assist you directly.